Strava Reviews

Great product and social experience with a positive effect! Always enjoy tracking my routes and using the route building functionality to explore new trails/paths in my area. They have made some really good changes to the app and its well worth the subscription fee.

Great app, but customer service is non existent.
Signed up years ago with an old email address which I no longer use / can’t access. My account’s still connected to Facebook however (so can still login), so I wrote asking for help to change the address and nobody got back.
Cancelled my annual subscription now, which is a shame as I loved the ‘insights’ the app provides, but hate nothing more than bad service.
Will be looking for alternatives.

Beware of the "FREE TRIAL". They charged my credit card with no warning and no authorization. I felt tricked, and although I liked the app, I cancelled the service. Can't trust them anymore.

It has a cheap premium subscription but thats not what I wanted to talk about. I came here to say thank you because with this buddy I can find new, kinda fresh and interesting routes for my trainings. Btw app works perfectly with my smart watch, that important for my safety on wheels you know. So, just great.

I have been using Strava for nearly 3 years. It's great an compatible with my Apple Watch. I have rated it 4 stars because the have removed feature, making them "Summit" (premium) features. I use it all the time and its a great way to get stats on your sports. The free version works well enough for me - a teen who is just aiming to track and improve. The paid features can give lots of insight into you heart rate and all kinds of other stuff, so it really suits all needs.

data downloads and password reset emails just never arrive and are useless when customer services eventually send them. all the data is essentially lost as it cannot be imported to garmin.
most recently strava is adding distance that i KNOW i haver not covered essentially making the whole years worth of data fiction.

I paid for a year's subscription to Strava for boyfriend's Christmas present. I received a receipt via email stating that all I had to do was wait until 25 December and there would be "one happy athlete". Strava has still not sent anything - a terrible Christmas present which is still missing and they can't even blame Royal Mail...
I look forward to receiving an extended subscription or a refund.

Flyby shut down is major dum action performed by Strava - without any mails or notifications Strava turns of Flyby for everybody - for security issues ! Which issues? Everybody can see where you have been ridden anyway

Very Poor. They supposedly offer a 2 month trial which is a con that sends you to a page which takes 1 year payment in full.
Tried to sort this out with customer service but they don't reply, just an automated message. Need to employ more customer service if they expect people to pay annual subs.

bad bad bad bad

Very inaccurate. I became suspicious of my times so started checking them with a stopwatch. I found Strava to be +/- up to over a minute on a 20 minute run.

I really don't know why people think this app is good? Its interface is absolute crap and non intuitive. The home screen looks like a dog vomitted into my phone. One star is way too much, people rating it more than 1 star must have very low expectations and must be blown away when they use a well developed app.